Add Paldesk to Shopify store
Home > Help > Integrations > Related Articles Connect Telegram to Paldesk Learn how to connect your Paldesk app with Telegram in a few simple steps. Connect Skype to Paldesk Integrate...
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Smart Trigger
Home > Help > Conversation and tickets> Related Articles Smart Trigger Home > Help > Account > Related Articles This feature is an awesome addition to our existing website widget...
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Home > Help > Install Related Articles Conversation status Home > Help > Conversation and tickets>Related Articles Conversation statuses are tags you can create and use to easily...
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Teams and Groups
Home > Help > Conversation and tickets> Related Articles Smart Trigger Home > Help > Account > Related Articles This feature is an awesome addition to our existing website widget...
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Conversation status
Home > Help > Conversation and tickets> Related Articles Smart Trigger Home > Help > Account > Related Articles This feature is an awesome addition to our existing website widget...
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Knowledge base categories
Home > Help > Conversation and tickets> Related Articles Knowledge base articles Home > Help > Conversation and tickets>Related Articles Create knowledge base articles to share...
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Knowledge base articles
Home > Help > Conversation and tickets> Related Articles Knowledge base articles Home > Help > Conversation and tickets>Related Articles Create knowledge base articles to share...
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Conversation flow
Home > Help > Account Related Articles Conversation flow Home > Help > AccountRelated Articles Once you have added agents, groups, chat channels, widget and an email integration, you will...
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Paldesk notification settings
Home > Help > Account Related Articles Paldesk notification settings Home > Help > AccountRelated Articles Once you have set up your account, make sure to edit your notification settings...
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Viber integration
Home > Help > Integrations > Related Articles Viber integration Home > Help > Integrations >Related Articles Create a Viber integration and give your customers the option to reach...
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Manage contacts
Home > Help > Account Related Articles Manage contacts Home > Help > Account Related Articles All customers who reach out to your team will be automatically recorded as contacts in the app...
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WhatsApp integration
Home > Help > Integrations > Related Articles WhatsApp integration Home > Help > Integrations >Related Articles Connect WhatsApp to your Paldesk account and give your customers the...
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Deactivate agents
Home > Help > Account Related Articles Enable private conversations Home > Help > Conversations & TicketsRelated Articles In case you need to restrict access to confidential...
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Enable private conversations
Home > Help > Conversations & Tickets Related Articles Enable private conversations Home > Help > Conversations & TicketsRelated Articles In case you need to restrict access to...
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WhatsApp integration
Home > Help > Integrations > Related Articles WhatsApp integration Home > Help > Integrations >Related Articles Connect WhatsApp to your Paldesk account and give your customers the...
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Knowledge base in chat widget
Home > Help > Customize> Related Articles Knowledge base in chat widget Home > Help > Customize>Related Articles Add your Paldesk knowledge base to your chat widget and give your...
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In-app chat
Home > Help >Account > Create and manage agents Related Articles In-app chat Home > Help >Account > Create and manage agents Related Articles Whether you need to talk about the...
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Paldesk Agent mobile app for Android
Home > Help > Conversations & Tickets Related Articles Enable private conversations Home > Help > Conversations & TicketsRelated Articles In case you need to restrict access to...
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Paldesk Agent mobile app for iOS
Home > Help > Conversations & Tickets Related Articles Enable private conversations Home > Help > Conversations & TicketsRelated Articles In case you need to restrict access to...
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Edit widget visibility
Home > Help > Customize> Related Articles Edit widget visibility Home > Help > Customize>Related Articles Edit widget visibility to display your Paldesk widget on only some of the...
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